SBL operates from seven locations with state of the art infrastructure to deliver timely solutions to the specific needs of every industry. We have a skilled workforce of 1000 employees based at our five high-end production centers managed by experienced professionals in diverse process and technology domains.

Reinforcing our commitment to high levels of quality, service management and robust information security practices, SBL, already a leading ISO 9001:14001 certified company in global IT solutions, consulting and BPO organization, is implementing INFORMATION SECURITY MANAGEMENT SYSTEM (ISMS) ISO-27001 (BS 7799 standard).

The access of Emails, Internet access and Outgoing communications are limited to only the required staff on project matters and all communications are screened and monitored every day. Robust firewalls to withstand internal and external threats. Possible threats are completely eliminated by proper implementation of ISMS data security

SBL considers quality as an integral part of our business. Our quality policy states that “We at SAI BPO SERVICES LTD, is committed to satisfy our customers consistently by continuous supply of world class BPO services with optimized turn around time (TAT).

This will be achieved by becoming a leader in the BPO industry by providing the highest standards in every project we undertake. We strive for continual improvements in the productivity, quality and turn around time by constantly upgrading our systems, skills and resources.

We give constant training to our staff to become self motivated hard working professional and empower them with the latest process techniques to exceed the customer expectaion of quality on an ongoing basis and to compete them globally. Extensive application of statistical techniques for process improvement and cost reduction on continual basis. Committed to meet the requirements and continually improve the effectiveness of the quality management system”.